KELA Privacy Policy

Last Revised: September 12, 2024

Introduction

Kela Research and Strategy Ltd. (“us”, “we” or “Company”) respect the privacy of our users (each, “you” or “User”) and are committed to protect the privacy of Users who access, visit, use or engage with our website, or engage with us in any other way (the “Services”). The Company has prepared this Privacy Policy to outline our practices with respect to collecting, using and disclosing your information when you use the Services. We encourage you to read the Privacy Policy carefully and use it to make informed decisions. By using the Services, you agree to the terms of this Privacy Policy and your continued use of the Services constitutes your ongoing agreement to the Privacy Policy.

In this Privacy Policy you will read about, among other things:

  • What type of information we collect
  • Cookies and Google Analytics
  • How we use the information
  • With whom we share the information and for what purpose
  • For how long we retain the information
  • How we protect your information
  • How to contact us

What type of information we collect

When you use our Services, we may collect the following information which can be associated with you (“Personal information“):

  • Contact information: When you sign up as a customer, vendor, or partner,
    you will be asked to provide certain information about yourself, including
    personally identifiable information, such as your full name, email address,
    phone number, as well as any other information you agreed to share with
    us.
  • Voluntary information: when you respond to communications from us,
    communicate with us via email or share additional information about yourself
    through your use of the Services. We may also collect and record the
    feedback, suggestions, complaints and reports which you send to us.
  • Device Information: We may collect Personal Information from your device.
    Such information may include geolocation data, IP address, unique identifiers
    (e.g., MAC address and UUID) as well as other information which relates to
    your activity through the Services.

Cookies and Google Analytics

Cookies are small data files that are placed on users’ devices to monitor how users interact with websites and other online services.

Cookies can be used to identify your IP address, browser type, domain name, and specific web pages through which you click.

You can learn more about our use of cookies and manage your preferences through our consent management tool.

We also use a tool called Google Analytics to collect information about your use of the Services. Google Analytics collects information such as how often users access the Services, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.

How we use the information

We use and share Personal Information in the manners described in this Privacy Policy. In addition to the purposes listed above, the information we collect, which may
include your Personal Information, is used for the following purposes:

  • To provide our Services;
  • To identify and authenticate your access to the Services;
  • To communicate with you and to keep you informed of our latest updates;
  • To perform research or to conduct analytics in order to improve and
    customize the Services to your needs and interests;
  • To support and troubleshoot the Services and to respond to your queries
    (e.g., through the Contact Us or Apply Now forms);
  • To investigate and resolve disputes in connection with your use of the
    Services;
  • To detect and prevent fraudulent and illegal activity or any other type of
    activity that may jeopardize or negatively affect the integrity of the Services;
  • To investigate violations and enforce our policies, and as required by law,
    regulation or other governmental authority, or to comply with a subpoena or
    similar legal process or respond to a government request.

With whom we share the information and for what purpose.

We do not rent, sell, or share your Personal Information with third-parties except as described in this Privacy Policy.

KELA may share Personal Information with the following recipients:

(i) our subsidiaries;
(ii) affiliated companies;
(iii) subcontractors and other third-party service providers;
(iv) auditors or advisers of our
business processes; and
(v) any potential purchasers or investors in the company.

In addition to the purposes listed in this Privacy Policy, we may share Personal Information with our recipients for any of the following purposes:

(i) storing or processing Personal Information on our behalf
(e.g., cloud computing service providers);
(ii) processing such information to assist us with our business
operations;
(iii) performing research, technical diagnostics, personalization and analytics.

Legal Requirements. We may also disclose Personal Information, or any information you submitted via the Services if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies, including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our affiliates, our Users, yourself or any third-party; (vi) for the purpose of collaborating with law enforcement agencies; and (vii) in case we find it necessary in order to enforce intellectual property or other legal rights.

Third-party collection of information

Our policy only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties via the Services (e.g., by clicking on a link to any other website or location) or via other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them.

You acknowledge that we are not responsible for the products, services, or descriptions of products or services that you receive from third-party sites or to the content or privacy practices of those sites, and that this Privacy Policy does not apply to any such third-party products and services. You are knowingly and voluntarily assuming all risks of using third-party sites to purchase products and services. You agree that we shall have no liability whatsoever with respect to such third-party sites and your usage of them.

Accessing and Updating Personal Information

When you use the Services, we make good faith efforts to provide you with access to your Personal Information and either correct this data if it is inaccurate or delete such data at your request if it is not otherwise required to be retained by law or for our legitimate business purposes, therefore you may contact us at any time and request: (i) to access, delete, change or update any Personal Information relating to you (for example, if you believe that your Personal Information is incorrect, you may ask to have it corrected or deleted); or (ii) that we will cease any further use of your
Personal Information (for example, you may ask that we will stop using your Personal Information) or that we shall remove your Personal Information (subject to any other legal obligation or a legitimate interest that may require us to keep the information). Please note that unless you instruct us otherwise we retain the information we collect for as long as needed to provide the Services in connection with which you provided such information and to comply with our legal obligations, resolve disputes and enforce our agreements. We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

If you wish to raise a complaint on how we have handled your Personal Information, please contact us directly at info@ke-la.com.

If you are not satisfied with our response or believe we are collecting or processing your Personal Information not in accordance with the laws, you can complain to the applicable data protection authority.

How we protect your information

While no measures can ever guarantee absolute security, We take great care in implementing and maintaining the security of the Services and your information. We employ industry standard procedures and policies to ensure the safety of your information, and prevent unauthorized use of any such information. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse the Services, and we make no warranty, express, implied or otherwise, that we will prevent such access.

These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. Additionally, all log data is automatically deleted after 6 months. We restrict access to personal information to KELA employees, contractors and agents (including third party hosting platforms) who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be
subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Corporate Transaction

We may share information, including Personal Information, in the event of a corporate transaction (e.g., sale of a substantial part of our business, merger,
consolidation or asset sale of an asset or transfer in the operation thereof) of the Company. In the event of the above, the acquiring company or transferee will assume the rights and obligations as described in this Privacy Policy.

Minors

The Services are not designated to individuals under the age of 16. If you are under 16 years old, you should not use the Services, or provide any Personal Information to us.

We reserve the right to access and verify any Personal Information collected from you. In the event that we become aware that an individual under the age of 16 has shared any information, we will discard such information. If you have any reason to believe that a minor has shared any information with us, please contact us at info@ke-la.com.

Updates or amendments to the Privacy Policy

We may revise this Privacy Policy from time to time, in our sole discretion, and the most current version will always be posted on our website (as reflected in the “Last Revised” heading). In the event of a material change to the Privacy Policy, we will notify you through the Services or via email. We encourage you to review this Privacy Policy regularly for any changes.

Your continued use of the Services, following the notification of such amendments, constitutes your acknowledgement and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

How to contact us

If you have any general questions regarding the Services or the information that we collect about you and how we use it, please contact us at info@ke-la.com.

Information about us

The details of the Company are as follows:
52 Menahem Begin Street (24nd Floor – Sonol Building) Tel Aviv, Israel.